With the heavy traffic and congestion in Metro Manila, travelling to or from the airport can easily give the riding a stressful goodbye or a taxing welcome. UBE Express aims to remedy this situation with its top of the line buses that are fully air-conditioned, equipped with global positioning system (GPS) technology, Wi-Fi connection, Closed Circuit Television (CCTV) cameras, and easy access to persons with disabilities. While waiting before the trip to the airport, the riding public can enjoy a throng of dining, shopping and leisure options in Alabang Star Mall.
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One of your crew, the one who’s giving ticket going to star mall alabang? 4pm dispatch time at NAIA T3. I came there at exactly 4pm naabutan ko pa yung bus. Tapos sabi ko wait lang pwede ba bigyan niya ko ticket kasi paalis palang naman yung bus. I mean she can tell the driver na wait lang bigyan niya lang ako ticket para makahabol ako. Tapos pucha, im sorry for the word. Pinaalis niya ko dun sa may tabi ng bus telling me “hindi na sa next kana” i have some appointments na kailangan puntahan tapos ganon lang sasabihin niya. Tinakbo ko pa from bay 3 to 10 para lang makahabol tapos bigla niya ko nilayasan. She didn’t know the struggle or she’s too lazy to give ticket kahit pa pahabol lang. Pls notice this sobrang nakaka disappoint lang.
Good day! Thank you for bringing this to our attention. On behalf of UBE Express, Inc. we would like to express to sincere apologies for the bad behavior of our employees. We are sorry that you were not satisfied with the service you received from one of our employees. As soon as I read your complain we will report this to our management to give them disciplinary action. We value you as one of our best customer I hope you accept our sincere apology. Thank you for your understanding